Receipt delivery depends on the supply and payment type. Standard sales normally use a printed receipt, while specific electronic cases or non-cash transactions may allow electronic delivery under the applicable conditions and customer consent.
Printing at the point of sale
The printer must produce readable text and QR. Printer success and ATK reporting status are separate states and should be shown separately.
Electronic delivery
Where permitted, the same fiscal document with mandatory elements is sent to the customer’s confirmed address. Consent and contact data need careful handling.
Business archive
The business should be able to retrieve the receipt, NUIKF, status and delivery history regardless of channel.
- Keep structured data, not only an image.
- Restrict access to customer addresses.
- Record repeat deliveries.
Receipt control in daily work
A receipt must be readable as a document and verifiable as data. Staff check the total, payment method and status before the customer leaves; managers investigate mismatches and corrections from system history rather than memory.
Printer quality, electronic delivery and QR readability are parts of the same process.
Traceability after the sale
Keep the connection between the sale, receipt, operator, device and any correction. It shortens customer-service searches and makes shift reconciliation more reliable.
- Compare the document with transaction history.
- Do not alter completed documents outside a correction flow.
- Review pending receipts after reconnection.
- Keep the reason and author of a correction.
Pre-launch check
Use this guide as a basis for discussion with your team and software provider. The actual setup depends on your activity, locations and internal procedures.
- Define items, tax rates, prices and payment methods.
- Set operator roles and shift responsibilities.
- Test sales, corrections, offline work and reports.
- Document the workflow and train staff before activation.
Practical questions
What should staff do when receipt status is unclear? +
Do not repeat the sale immediately. First inspect transaction status and history, then follow the business or support procedure.
Why preserve the original receipt reference? +
It keeps a correction traceable and explains what changed, who made it and which document it concerns.
Is QR required when a receipt cannot be reported immediately? +
Yes. The instruction requires QR on paper or electronic receipts even when immediate fiscalization is unavailable because of connectivity or service status.
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