Payment method is important for both the sale and reconciliation. The POS records cash, card or a combination, while payment values match the receipt total.
Payment and fiscalization are connected
The operator selects payment before completion. A later change should follow a corrective process rather than silent editing.
Mixed payments
Where used, the POS splits value between methods and validates the amount paid and change.
Bank-terminal reconciliation
POS totals are compared with the card terminal and physical cash. Differences are traced by operator and time.
- Totals by payment method.
- Payment reference where available.
- Clear change calculation.
- Correction report.
A procedure that protects continuity
System behavior and staff procedure should be designed together. Define who checks the device, connection and transaction queue at the start and end of a shift. During an incident, staff need a clear status and must avoid actions that create duplicates.
A short incident record—time, device, operator and action—makes the post-recovery check easier.
Test before the procedure is needed
Do not wait for a real outage to discover system behavior. Test controlled scenarios and repeat them after material device, network or configuration changes.
- Work with and without internet.
- Restart with pending transactions.
- Synchronization and duplicate control.
- Handover to the next operator.
Pre-launch check
Use this guide as a basis for discussion with your team and software provider. The actual setup depends on your activity, locations and internal procedures.
- Define items, tax rates, prices and payment methods.
- Set operator roles and shift responsibilities.
- Test sales, corrections, offline work and reports.
- Document the workflow and train staff before activation.
Practical questions
Who should review status after an interruption? +
The shift supervisor or designated owner should verify the queue, responses and any transaction requiring intervention.
How often should the workflow be tested? +
Test before launch and after significant changes. A short periodic test also keeps the procedure familiar to staff.
Must ATK be notified when a SEF location changes? +
Yes. The instruction lists location, sale, transfer, deregistration and cessation of activity among changes to be notified under ATK procedures.
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